https://jobs.co.uk/job/customer-service-advisor-4-on-4-off-nights-manpower-uk-ltd--8b80ffca-7820-4eb1-a8f0-febba88ea15e RSS feed for Customer Service Advisor (4 on/ 4 off nights) at Manpower UK Ltd. en-gb Fri, 03 Jul 2026 19:23:46 GMT https://jobs.co.uk/job/customer-service-advisor-4-on-4-off-nights-manpower-uk-ltd--8b80ffca-7820-4eb1-a8f0-febba88ea15e https://jobs.co.uk/job/customer-service-advisor-4-on-4-off-nights-manpower-uk-ltd--8b80ffca-7820-4eb1-a8f0-febba88ea15e Thu, 02 Jul 2026 23:00:00 GMT Location: Inverness | Salary: £16.11/hour | Type: Temporary | Customer Service Advisor (4 on/ 4 off nights) Salary: -16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: 4 on / 4 off shift pattern (18:00-07:00 nights, 07:00-18:00 days) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you''ll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you''ll bri... Temporary