https://jobs.co.uk/job/customer-service-advisor-4-on-4-off-nights-manpower-uk--ca731e50-b601-4da1-b351-0d41c1bf8d22 RSS feed for Customer Service Advisor (4 on, 4 off nights) at Manpower UK. en-gb Wed, 30 Sep 2026 16:31:04 GMT https://jobs.co.uk/job/customer-service-advisor-4-on-4-off-nights-manpower-uk--ca731e50-b601-4da1-b351-0d41c1bf8d22 https://jobs.co.uk/job/customer-service-advisor-4-on-4-off-nights-manpower-uk--ca731e50-b601-4da1-b351-0d41c1bf8d22 Wed, 30 Sep 2026 11:50:02 GMT Location: Inverness | Salary: Up to £16.11 per hour | Type: Temporary | Customer Service Advisor (4 on/ 4 off nights) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on / 4 off shift pattern (18:00-06:00 nights) once trained. The initial training period will be Monday to Friday day shift Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you''ll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provi... Temporary