Customer Service Adviser - Poole - and;27,000

We''re working with a well-established business in Poole looking to recruit a Customer Service Adviser to join their busy and supportive team. This is an excellent opportunity for someone with telephone-based customer service or sales experience who enjoys building strong customer relationships and providing a high level of service. The role combines customer service, account management, order processing, and general administration. Key Responsibilities: Manage customer accounts and build strong client relationships Handle incoming calls and resolve customer enquiries professionally Process customer orders accurately and efficiently Proactively contact customers regarding product availability and alternatives Promote current products and identify sales opportunities Liaise with internal teams to ensure orders and enquiries are handled promptly Complete general administration and maintain accurate records Requirements: Previous telephone-based customer service or sales experience Excellent communication and organisational skills Confident using systems, Outlook, and Excel Strong attention to detail and accuracy Customer-focused with a proactive and professional approach Ability to manage multiple tasks in a busy environment What''s on Offer: Opportunity to join a well-established business Supportive and collaborative working environment Training and development opportunities Varied role combining customer service and sales Long-term career progression opportunities ..... full job details .....