https://jobs.co.uk/job/customer-service-adviser-pontoon--63aa84b8-cacc-4ba5-b104-1dffa9386c1c RSS feed for Customer Service Adviser at Pontoon. en-gb Wed, 17 Jun 2026 20:26:26 GMT https://jobs.co.uk/job/customer-service-adviser-pontoon--63aa84b8-cacc-4ba5-b104-1dffa9386c1c https://jobs.co.uk/job/customer-service-adviser-pontoon--63aa84b8-cacc-4ba5-b104-1dffa9386c1c Tue, 16 Jun 2026 23:00:00 GMT Location: Dundee | Salary: £14.40/hour Benefits | Type: Temporary | JOB TITLE: Customer Service Advisor PAY: -14.40p/hr LOCATION: Dundee HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We''ll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE : 3rd August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We''re currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer Service Advisor, you''ll be the first point of contact for customers raising concerns. You''ll take inbound calls to log and clarify new complaints, ensuring all details are captured accurately from the o... Temporary