Customer Service Adviser

Manpower is proud to be recruiting on behalf of our prestigious client based in York, who are one of the UK''s largest and most respected independent accident repair groups in the region.The package:Full time Perm positionMonday to Friday (This is a fully office-based role)Location: York YO41Hours: 8:00am- 5:00pm (40 hours a week)Salary on offer: 26,836.80 per annumBonus opportunities25 days holidays plus bank holidaysExcellent benefit packageOngoing training and career development opportunities About the RoleThis is a customer-focused position where you will play a key role in delivering a smooth, professional and positive repair experience for customers.Your responsibilities will include:Being the main point of contact for customers throughout their repair journeyProviding regular updates on repair progressBooking vehicles in for repairArranging vehicle collections and deliveriesWorking closely with site colleagues to ensure high standards of service are maintainedTake any excess paymentsMeeting and greeting customers with a friendly approachUpdate customers on the progress of their vehiclesPlease note: Full training is provided on this job!What We''re Looking ForWe are seeking candidates who:Have excellent customer service and communication skillsAre organised, adaptable and proactiveEnjoy working as part of a teamHave a positive, "can-do" attitudeAre flexible, reliable and happy to get stuck inEnjoy building rapport with customers and colleaguesExperience in customer ..... full job details .....