Customer Service Adviser

All about the role and company you would be working for!Position: Customer Service Adviser Salary: 23,000 - 26,000 depending on experience excellent benefitsFull time Monday to Friday 9am to 5pm Location: Armagh, Northern IrelandWhat they do:A small but established insurance firm that specialises in a broad spectrum of insurance offerings.Company culture and what makes them great to work for: This is a role and company that offers real progression and where your personality, passion and potential truly matter.The company is looking for a warm and driven Customer Services Adviser to be a go-to person in the office. You''ll deliver outstanding service, build lasting relationships and help customers protect what matters most.Reporting directly to the senior management team will be you''ll be part of the Customer Services team, helping out with questions about new and existing policies in a helpful, friendly way. This is a client facing role and you will be focused on delivering an excellent customer experience.Responsibilities:Supporting customers with queries, quotes, and renewals. Handle incoming calls from customers about new policies, changes to existing ones, and renewals.Booking appointments.Send out the right documents quickly and accurately, keeping things running smoothly.Deal with customer requests quickly and politely, making sure they''re sorted without any fuss.Keep customer records tidy, accurate and secure, following data protection laws and company ..... full job details .....