Customer Service Adviser

Got a gift for connecting with people?You could be our next quick thinking Customer Service Adviser.We need someone special to make every interaction with our customers count.Immediate start - 5 January 2026About the roleWe''re looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you''ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction.What makes you just right for us?We need a people person who genuinely loves interacting with others. When it comes to customers, you''ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you''ll receive a wide range of queries from a wide range of customers, you''ll be adaptable, flexible and able to put yourself in their shoes. You''ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see us, and that couldn''t be more important.What''s in it for you?You''ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career.Starting salary of £24,255, increasing to £25,000 once training and probation are complete (usually 6 - 9 months).Working hours Monday to Friday, between 9am and 5pm, and no evenings or weekends, so a great work life balance.10% annual bonus potentialAttractive pension plan31 days annual ..... full job details .....