Customer Service Adviser

Manpower is proud to be recruiting on behalf of our prestigious client based in Doncaster, who are one of the UK''s largest and most respected independent accident repair groups in the region. Our client is looking to recruit for a Customer Service Adviser on a full time perm basis. The package: Full time Perm position Monday to Friday (This is a fully office-based role) Location: Doncaster, DN2 Hours: 8:00am- 5:00pm (40 hours a week) Salary on offer: 26,836.80 per annum Bonus opportunities 25 days holidays plus bank holidays Excellent benefit package Ongoing training and career development opportunities About the Role This is a customer-focused position where you will play a key role in delivering a smooth, professional and positive repair experience for customers. Your responsibilities will include: Being the main point of contact for customers throughout their repair journey Providing regular updates on repair progress Booking vehicles in for repair Arranging vehicle collections and deliveries Working closely with site colleagues to ensure high standards of service are maintained Take any excess payments Meeting and greeting customers with a friendly approach Update customers on the progress of their vehicles Please note: Full training is provided on this job! Experience in customer service, call centre, or automotive environments is essential. We are seeking candidates who: Have excellent customer service and communication skills Are organised, adaptable and ..... full job details .....