Customer Service Administrator - Warrington

Join the Team That Keeps Our Community Safe and Secure!

Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to support their field operation and achieve service delivery performance targets. This role brings a variety of challenges and tasks, you will be instrumental in protecting the public and making a difference to people''s lives.

Assignment Details:

• The role is working 40 hours per week, working between the hours of 6:30am-8:30pm (rolling shifts every 6 weeks) and you will be working 2 in 4 weekends.
• Pay rate is -12.71
• Start Date 13th April
• Training will be onsite for expected 3-4 weeks between the hours of 9am-5pm , once complete the role will become hybrid - working 3 days from home and 2 days at the Warrington office.

Why You''ll Love Working With Us:

• Gain invaluable hands-on experience
• Thrive in a supportive and inclusive work environment
• Unlock opportunities for personal and professional growth

Your Role:

• Respond and resolve customer contacts in a professional and timely manner and in line with associated processes and procedures.
• Record information on contacts as and when required and maintain accurate records and systems.
• Manage and protect all customer information, this includes sensitive information in accordance with the relevant legislation.
• Resolve all dissatisfaction during the first point of contact wherever possible.
  
  

What You Bring:

• No prior experience needed - we''ll provide all the training you need!
• BPSS clearance (handled by Adecco upon successful application)
• DBS clearance (or a willingness to obtain one)
• Outstanding communication and interpersonal skills with an excellent standard of verbal English
• Ability to work flexibly, both independently and as part of a dynamic team
• Keen attention to detail and strong problem-solving abilities

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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