Customer Service Administrator

Job Posting End Date: June 10Who are we?We''re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we''re on a collective mission to help the working world thrive.The roleWhat will you be doing?Customer Service AdministratorDorking or BasingstokeHybrid3 days per week in officeSalary: £25000What will you bring?We are holding Hiring Events in our Dorking Office (Unum, Milton Court, Dorking RH4 3LZ ) on Tuesday 17th June. There will be a morning session(9:30am-11:30am) and afternoon session (1pm-3pm).Applying to our event will not secure your place to a session until you have heard from a Unum representative.The event will include an introduction to Unum and our customer services department, a competency interview and a practical exercise.If you are successful within this role, your start date will be 18th August and you will be based in our Dorking office.The Customer Service Administrators are the face of our business and are responsible for the management of broker quotations or renewals. Your job will be to manipulate data (so a knowledge of excel is required), assess risk and input it all into our system to price. It will also include open communication with our brokers, to be successful in position you will:Be proactive, curious and a confident communicatorHave an excellent telephone manner, providing great customer serviceSpeak to sales teams, brokers, clients, claimants, or medical providersHave ..... full job details .....
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