Customer Service Administrator

Customer Service Administrator Location: Wetherby Salary: £25,870 plus discretionary company bonus Hours: Monday to Friday, 9am - 5pm Benefits: Hybrid working, 25 days holiday plus bank holidays, private health insurance, company pension, employee assistance programme, weekly fitness classes A fantastic opportunity to join a supportive and thriving business based in Wetherby. As a Customer Service Administrator, you will provide a high standard of administrative support and customer service across the business. You will be the first point of contact for customer enquiries and will support the wider team with a variety of administration and communication tasks. Due to continued growth, our client currently has two vacancies available within the team This opportunity would suit someone looking to build a long-term career within an office-based environment and our client is open to candidates looking to take their first step into an office role. Responsibilities include: Responding to emails, phone calls and general enquiries in a professional and timely manner. Providing excellent customer service and support to clients and customers. Drafting correspondence and assisting with general administration. Carrying out customer surveys, analysing feedback and summarising key findings for Directors. Maintaining accurate records and updating internal systems. Supporting with onboarding new clients. Assisting the wider team with ad hoc administrative duties. Candidate requirements: ..... full job details .....