Customer Service Administrator

Customer Service Administrator Ripon £28,185 per annum Full-time, Monday to Friday, 8am - 5pm (1 hour lunch) Benefits: company pension, free on-site parking, 20 days holiday + bank holidays (rising to 25), company events We are currently recruiting for a Customer Service Administrator to join a busy and fast-paced environment based in Ripon. This is a fully office-based role supporting both customers and internal teams to ensure the smooth running of day-to-day operations. This is a fantastic opportunity for someone looking to gain experience within an office-based environment, or for someone with previous experience who is looking to join a supportive team where staff are valued and appreciated. Responsibilities: Answering incoming calls and dealing with customer enquiries Advising customers and resolving queries in a professional and timely manner Inputting customer orders accurately onto internal systems Handling stock-related queries, including checking batch numbers and taking photos where required Investigating, reconciling, and resolving stock discrepancies in a timely manner Booking deliveries and collections with hauliers Preparing picking lists for the warehouse team Liaising with drivers regarding collections and deliveries Supporting general administrative duties as required Requirements: Strong IT skills, including confidence using internal systems and Microsoft Office Excellent communication skills with a professional telephone manner Ability to work in a ..... full job details .....