Customer Service Administrator

Customer Service AdministratorLocation: BournemouthSalary: £26,000 DOEHours: Full time, Monday to Friday 8:00am to 4:30pm or 8:30am to 5:00pmTru Talent is delighted to be working with a well-established waste management client who is looking for an experienced Customer Service Administrator to join their team.This is a key role within the business, combining administration and customer service to ensure smooth day-to-day operations. You''ll be someone who can work well in a team but also take initiative when needed.Responsibilities of the Customer Service Administrator: Answering operational calls in a professional mannerBuilding rapport with customers and suppliers, managing accounts where neededProcessing orders and liaising with suppliersAdvising customers on commercial and domestic waste servicesSupporting accounts with customer paymentsGeneral admin duties to support the customer service departmentAssisting other departments when requiredManaging contractor pricing, purchase orders, and new site set-upsUpdating systems and communicating key information across teamsHandling queries and resolving issues effectively Needed for the role of Customer Service Administrator: Previous administration and customer service experienceStrong communication skills, both written and verbalHighly organised with good attention to detailConfident using Microsoft Office (Outlook, Excel, Word)Waste or construction experience (desirable, not essential) Click ''Apply Now'' to take the next ..... full job details .....