Customer Service Administrator

Customer Service AdministratorLocation: BournemouthSalary: £26,000 DOEHours: Full-time, Monday to FridayWorking hours: 8:00am 4:30pm or 8:30am 5:00pmTru Talent is delighted to be working with a well-established and growing waste management company in Bournemouth, who are looking for an experienced Customer Service Administrator to join their team.This is a varied and important role, combining customer service, administration and coordination to help ensure the smooth running of day-to-day operations.We re looking for someone who is organised, proactive and confident communicating with customers, suppliers and internal teams. You ll be a strong team player who is also comfortable using your own initiative and taking ownership of tasks.As a Customer Service Administrator, your responsibilities will include: Handling operational calls professionally and efficientlyBuilding strong relationships with customers and suppliersManaging customer accounts and dealing with queriesProcessing orders and liaising with suppliersAdvising customers on commercial and domestic waste servicesSupporting customer accounts and processing paymentsManaging contractor pricing and purchase ordersAssisting with new site set-upsKeeping internal systems and records accurate and up to dateCommunicating important information across different teamsResolving customer queries and issues promptly and effectivelyProviding general administrative support to the Customer Service teamSupporting other departments ..... full job details .....