https://jobs.co.uk/job/customer-service-administrator-thrive-group--f266fce8-8fa4-43d0-9cbe-53dbdd0b59e5 RSS feed for Customer Service Administrator at Thrive Group. en-gb Wed, 07 Oct 2026 14:07:15 GMT https://jobs.co.uk/job/customer-service-administrator-thrive-group--f266fce8-8fa4-43d0-9cbe-53dbdd0b59e5 https://jobs.co.uk/job/customer-service-administrator-thrive-group--f266fce8-8fa4-43d0-9cbe-53dbdd0b59e5 Mon, 05 Oct 2026 23:00:00 GMT Location: Merthyr Tydfil | Salary: Negotiable | Type: Permanent | Thrive Oldham are recruiting on behalf of our well established client a Customer Service Administrator in the Merthyr Area. Job Title: Customer Service Administrator Reporting to: Internal Sales Manager Overview This is an exciting opportunity for a successful candidate to join a well-established company. This role is fully Customer Service focused, and you will be heavily involved in order processing high volumes daily and updating customers throughout the whole process from initial ordering to delivery. Key Tasks & Responsibilities: Providing excellent customer service to clients of all levels Processing sales orders on the inhouse system accurately and efficiently Updating clients on the process of their orders on the telephone and email Updating clients on delivery dates and amendments Booking export transport on customer portals. Liaising with internal departments on daily orders and delivery schedules Serve as a point of contact for customers and liaise between clients and the sales team Address customer questions regarding our products and services Maintaining excellent relationships with our customer Maintain accurate customer account details ... Permanent