https://jobs.co.uk/job/customer-service-administrator-thrive-group--b6004623-266c-4bc3-ae40-43fa016bdc07 RSS feed for Customer Service Administrator at Thrive Group. en-gb Thu, 08 Oct 2026 00:56:29 GMT https://jobs.co.uk/job/customer-service-administrator-thrive-group--b6004623-266c-4bc3-ae40-43fa016bdc07 https://jobs.co.uk/job/customer-service-administrator-thrive-group--b6004623-266c-4bc3-ae40-43fa016bdc07 Wed, 07 Oct 2026 11:52:59 GMT Location: Merthyr Tydfil | Salary: 10000-500000 Annual | Type: Permanent | Thrive Oldham are recruiting on behalf of our well established client a Customer Service Administrator in the Merthyr Area. Job Title: Customer Service AdministratorReporting to: Internal Sales ManagerOverview This is an exciting opportunity for a successful candidate to join a well-established company.This role is fully Customer Service focused, and you will be heavily involved in order processing high volumes daily and updating customers throughout the whole process from initial ordering to delivery. Key Tasks and Responsibilities:Providing excellent customer service to clients of all levelsProcessing sales orders on the inhouse system accurately and efficientlyUpdating clients on the process of their orders on the telephone and emailUpdating clients on delivery dates and amendmentsBooking export transport on customer portals.Liaising with internal departments on daily orders and delivery schedulesServe as a point of contact for customers and liaise between clients and the sales teamAddress customer questions regarding our products and servicesMaintaining excellent relationships with our customerMaintain accurate customer account detailsProvide effective communication with custom... Permanent