Customer Service Administrator

Think Specialist Recruitment are delighted to be working with a new client based within the Watford area. This company are a successful, growing business, searching for a Customer Service Administrator to join their growing team. This position will be working as part of a small and friendly team environment, suited to a candidate that is keen and willing to learn, a great team player, as well as someone who is happy to be fully office based. This opportunity would suit someone who has previous customer service experience, or someone who is at the beginning of their career and eager to learn. Working hours - Monday - Friday - 8:30am - 5pm with 1 hour for lunchSalary - £25,000 - £27,500 Watford based office, candidates must be within a reasonable distance Some of the duties will include: Acting as first point of contact for customers over the phone and via email Providing support to customers in relation to their orders, processing their orders or supporting with returns Processing exchanges or refunds for customers as required Providing administrative support within the office as required Working closely with other internal departments including marketing and warehouse Liaising with couriers when necessary, resolving queries within a timely manner Working well as part of a good team environment The suitable candidate: Previous customer service experience Strong communication skills internally and externally Willing and can-do attitude Strong organisational skills High ..... full job details .....