Customer Service Administrator

Think Specialist Recruitment are delighted to be working with a new client based within the Watford area. This company are a successful, growing business, searching for a Customer Service Administrator to join their growing team. This position will be working as part of a small and friendly team environment, suited to a candidate that is keen and willing to learn, a great team player, as well as someone who is happy to be fully office based. This opportunity would suit someone who has previous customer service experience, or someone who is at the beginning of their career and eager to learn. Working hours - Monday - Friday - 8:30am - 5pm with 1 hour for lunchSalary - £25,000 - £27,500 Watford based office, candidates must be within a reasonable distance Some of the duties will include:Acting as first point of contact for customers over the phone and via email Providing support to customers in relation to their orders, processing their orders or supporting with returnsProcessing exchanges or refunds for customers as requiredProviding administrative support within the office as requiredWorking closely with other internal departments including marketing and warehouseLiaising with couriers when neccessary, resolving queries within a timely mannerWorking well as part of a good team environmentThe suitable candidate:Previous customer service experienceStrong communication skills internally and externallyWilling and can-do attitudeStrong organisational skillsHigh level of attention ..... full job details .....