Customer Service Administrator

Customer Services AdministratorEastleigh Area, HampshireMonday to Friday 9:00am - 5:30pmPermanent Office BasedSalary to £30,000pa dependant on experienceAre you an organised and customer-focused administrator who thrives in a fast-paced environment? We are recruiting on behalf of a well-established and growing business seeking a Customer Services Administrator to join their friendly and supportive team.This is an excellent opportunity for someone with strong customer service and order processing experience who enjoys building relationships, solving problems, and ensuring customers receive an exceptional service from enquiry through to delivery.The RoleAs a Customer Services Administrator, you will play a key role in supporting customers and ensuring orders are processed accurately and efficiently. Working closely with internal departments, you will help deliver a seamless customer experience while maintaining high levels of accuracy and professionalism.Key ResponsibilitiesActing as the first point of contact for customer enquiries via phone and emailProviding prompt, professional, and effective customer supportManaging customer orders from receipt through to completionProcessing UK and export orders accurately and efficientlyMonitoring and managing back orders, keeping customers updated on progressLiaising with Sales, Warehouse and other internal departments to ensure timely delivery of ordersMaintaining accurate customer information within CRM and ERP systemsProducing order ..... full job details .....