Customer Service Administrator

Customer Service Administrator Stourton, Leeds Office Based Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK s largest suppliers. Steeper s vision is to create life s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for a Customer Service Administrator to join our busy Customer Services team at our Head Office in Stourton, Leeds. This role is ideal for someone who thrives in a fast-paced, high volume manufacturing environment where priorities can shift quickly, and no two days are the same. You will play a key part in supporting the smooth flow of orders from placement through to delivery, ensuring customers receive an efficient, responsive and professional service at all times. Working closely with Manufacturing, Procurement and internal departments, you will help manage changing demands, production constraints, and tight deadlines while maintaining high levels of accuracy and customer satisfaction The Role: Key Responsibilities Process customer orders accurately and in line with company procedures Manage multiple workflows simultaneously, ensuring deadlines are met within daily operational schedules Respond to customer enquiries via telephone and email in a professional, timely and solution-focused manner Monitor end-to-end order ..... full job details .....