Customer Service Administrator

Temporary Customer Service Administrator AlfretonTemporary with the opportunity to become permanent Part Time, 20-25 hours per weekWeekly Pay , £13ph SF Partners are currently recruiting for a Temporary Customer Service Administrator to join a busy and friendly service department. This is an excellent opportunity for someone looking for a long-term opportunity, with the potential to become permanent for the right person. You''ll be joining a well established team with a wealth of experience, supporting engineers and customers with day-to-day service administration. If you enjoy a varied role, speaking with customers and keeping everything organised, this could be a great fit. The role Handling incoming customer enquiries via phone and emailProviding administrative support to the service departmentManaging customer assets and updating information accurately on the systemRaising quotations for extended warranties and service contracts, then following these throughPreparing contracts, purchase orders and invoicesProcessing orders for smaller spare partsUpdating and maintaining customer records using Salesforce, ERP and field service management systemsSupporting the wider team with general administration About you Previous administration and customer service experienceConfident speaking with customers over the phone and via emailStrong IT skills and comfortable learning new systemsOrganised with excellent attention to detailAble to manage a busy workload and prioritise ..... full job details .....