https://jobs.co.uk/job/customer-service-administrator-service-support-the-hyde-group--efcb25b0-e919-4f46-b667-c39aa7e3b18e RSS feed for Customer Service Administrator (Service Support) at The Hyde Group. en-gb Fri, 02 Oct 2026 17:41:51 GMT https://jobs.co.uk/job/customer-service-administrator-service-support-the-hyde-group--efcb25b0-e919-4f46-b667-c39aa7e3b18e https://jobs.co.uk/job/customer-service-administrator-service-support-the-hyde-group--efcb25b0-e919-4f46-b667-c39aa7e3b18e Thu, 01 Oct 2026 11:53:33 GMT Location: Hampshire | Salary: 28000.00-28000.00 Annual | Type: Permanent | Customer Service Administrator (Service Support Advisor) Havant - Hybrid (2 days in office, 3 days remote working) Up to £28,000 Hyde is looking for a Service Support Advisor to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Service Support Advisor at Hyde, you will support residents with property repairs enquiries, helping to resolve issues and improve the overall customer experience. You will act as a key point of contact for escalated repairs queries, support complaint resolution, gather customer feedback and provide vital administrative support to the Property Maintenance team. Key Duties Handle repairs enquiries transferred from the Customer Services Centre, ensuring customers receive clear and helpful support. Work with trades staff, contractors and internal teams to troubleshoot repair issues and support timely resolutions. Assist with customer complaints relating to property repairs, supporting investigations, corrective actions and follow-up communication. Maintain accurate records of customer interaction... Permanent