https://jobs.co.uk/job/customer-service-administrator-rosscare--59d9985c-7478-4b70-9911-249856897c42 RSS feed for Customer Service Administrator at Rosscare. en-gb Fri, 03 Jul 2026 02:19:52 GMT https://jobs.co.uk/job/customer-service-administrator-rosscare--59d9985c-7478-4b70-9911-249856897c42 https://jobs.co.uk/job/customer-service-administrator-rosscare--59d9985c-7478-4b70-9911-249856897c42 Wed, 01 Jul 2026 23:00:00 GMT Location: Birmingham | Salary: £26562/annum | Type: Permanent | Customer Service Administrator                                     Erdington, Birmingham Service Centre b24 8HZ Salary: £26,562pa 40 hrs pw Monday-Friday Job purpose: To assist customer service team leader with call taking activity and data entry, serving the community in partnership with the NHS Wheelchair Service.  This role will report to the Customer Service Team Leader. Key Responsibilities: Answering the telephone in a busy call centre environment whilst obtaining and verifying information from the client and inputting onto computer system Inputting and retrieving data from the in-house bespoke database. Scheduling Technicians daily run. Enhance organisation's reputation by accepting ownership for accomplishing new and difficult requests. Problem solving by clarifying issues, researching and exploring answers and alternative solutions. Escalating unresolved problems Adhering to Equal Opportunities and Dignity at Work as per the company policy Any other duties relating to the role as requested by your line manager or the Company. Skills and Qualifications: Basic I.T. skills Good communication skills Accuracy at record keeping Training ... Permanent