Customer Service Administrator

I am pleased to be working alongside a market-leading manufacturer and distributor as they search for a dedicated Customer Service Administrator to join their busy team. They are located in Leigh, and are hiring on a full-time, permanent basis.Benefits:Salary - £27,000 per annumWorking Hours - Monday to Thursday, 8:30am to 5pm, Friday 8:30am to 12:30pmHolidays - 26 days, plus Bank HolidaysCompany PensionLife InsuranceCycle to Work SchemeRole Description:The successful candidate will be responsible for handling customer enquiries and providing exemplary customer service. They will be responsible for processing orders, issuing quotations and providing updates on order progress. Day-to-Day of the Role:Processing customer orders, ensuring the highest level of accuracyProvide accurate quotations to customers for their orders, ensuring prompt and accurate figures are providedProvide regular updates on customer orders, ensuring any issues are reported and actioned as soon as possibleLiaise with finance and credit control to resolve payment queries and problems with invoicesMaintain customer database, ensuring contact information, delivery instructions and any other specific customer information is always kept up to dateSpecification:Previous experience within a similar customer service/sales admin setting is essentialPrevious experience working within a fast-paced office setting is essentialA clear and concise communicator, both written and verbalClear and professional telephone ..... full job details .....