Customer Service Administrator

Customer Service Administrator (Temporary to Permanent)Location: Southend on SeaHours: Monday to Friday, 9:00am - 5:30pm (1-hour unpaid lunch)Contract Type: Temporary to permanentAbout the RoleI am seeking a proactive and organised Customer Service Administrator to support a relocation business. In this role, you will be responsible for managing all administrative tasks involved in recovering deposits for both short- and long-term rented accommodation. This includes negotiating with agents and landlords, coordinating documentation, and ensuring all actions follow internal authorisation and sign-off procedures.Efficiency, accuracy, and excellent communication skills are essential, as you''ll play a key part in ensuring deposits are recovered in a timely and professional manner.Key ResponsibilitiesManage all administrative processes related to deposit recoveryLiaise and negotiate professionally with letting agents and landlordsCoordinate documentation and maintain accurate recordsFollow internal authorisation and sign-off procedures at all timesWork independently to meet deadlines and deliver high-quality outcomesAbout YouThe ideal candidate will be:Self-motivated, proactive, and able to work on their own initiativeA strong communicator with excellent organisational skillsComfortable working with high-profile brands and professional stakeholdersDriven, dynamic, and committed to delivering high standards of performanceWhy Join?This is an excellent opportunity to gain experience ..... full job details .....