Customer Service Administrator

Customer Service Administrator Wolverhampton (very easy access and close to the M54) Temporary for 3 months with potential of becoming permanent £14.80 - £15.35 per hour Monday - Thursday 8.00am-4.00pm, early finish on a Friday Our client based north of Wolverhampton are looking for an experienced customer service administrator to join their team on an ongoing temporary basis. As a key member of their team, you will be responsible for ensuring responsive, efficient, and accurate customer order management, from receipt to billing, while also maintaining essential customer data within their ERP system. Key Responsibilities Ensure the accuracy and efficiency of customer orders in the ERP system. Coordinate effectively with Sales and Marketing departments to ensure correct pricing and terms. Provide support to Logistics in creating necessary documents for shipments. Address and resolve customer inquiries, issues, returns, and complaints promptly. Maintain integrity and accuracy of customer data within the ERP system. Act as a backup for other Customer Service Administrators as needed. The successful candidate will have strong customer service or sales administration experience, and capable of working in a faced paced working environment. Our client is looking for someone who can thrive in a busy environment and maintain a positive attitude and drive for 100% customer satisfaction. Previous experience of SAP and Salesforce is desirable but not essential. Due to the location ..... full job details .....