Customer Service Administrator

Customer Service Administrator | Nottingham | Permanent | 

We're working with a leading engineering and manufacturing business, who are looking for a Customer Service Administrator to join their commercial team. This is a fantastic opportunity for an organised and customer-focused individual to support key accounts within the aerospace and industrial sectors.

Key Responsibilities:

• Manage customer enquiries, quotations and sales orders.

• Build strong relationships with existing customers.

• Maintain accurate CRM and ERP records.

• Provide order updates and support on-time delivery.

• Liaise with internal departments to ensure excellent customer service.

• Support the sales team with day-to-day commercial activities.

What We're Looking For:

• Previous experience in sales support, customer service or commercial administration.

• Excellent communication and organisational skills.

• Experience using CRM/ERP systems is desirable.

• Manufacturing or engineering experience is advantageous.

After 3 months:

• 5% employer pension contribution

• 4x annual salary death in service

• Employee Assistance Programme (Simplyhealth)

Additional benefits:

• Access to employee discount platform

• Opportunities for training, development and progression

• Welcoming, supportive team culture

• A business that genuinely invests in its people