Customer Service Administrator

Looking for your next step in a fast-paced, friendly team where no two days are the same£ We''re on the hunt for a 2 x Customer Service Administrators with a proactive attitude and a passion for customer service to join a dynamic manufacturer near Redhill.

1 x Full Time: Monday - Friday, 8am - 5pm (45 minute lunch)
1 x Part Time: Monday - Friday, 12.30pm - 5.30pm (45 minute lunch)

What You''ll Be Doing:

- Providing excellent customer service via phone and email
- Accurately processing sales orders in a timely manner
- Preparing clear and accurate quotations for customers
- Monitoring stock levels and communicating lead times and order updates
- Handling customer enquiries and resolving issues effectively
- Identifying opportunities to upsell or cross-sell relevant products and services
- Maintaining accurate and up-to-date customer records in the CRM system

What We''re Looking For:

- Experience processing orders in a fast-moving environment
- A people person with excellent communication and relationship-building skills
- High attention to detail - especially when it comes to product codes and part numbers
- Someone who thinks ahead and loves staying organised
- Experience in the manufacturing or construction sector is a bonus, but not essential - full product training is provided!

What''s On Offer:

- Salary: Full time £27,000pa / Part time £16,000pa
- 25 days holiday + bank holidays (including a Christmas and New Year shut-down!)
- Pension scheme
- Modern on-site kitchen and shower facilities
- Free parking and easy access by public transport

If you''re a customer service superstar with a keen eye for detail and want to join a company where you''ll be supported, trained, and appreciated - we''d love to hear from you!