Customer Service Administrator

Customer Service Administrator Pertemps are currently recruiting for numerous Helpdesk / Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.we have a number of shifts available:Tuesday to Saturday: 13:30-22:00Sunday to Thursday: 13:30-22:00Responsibilities as a Helpdesk / Customer Service Administrator:Answering telephone calls and emailsLogging queries on the companies CRM systemDealing with any live issues and investigating discrepanciesCompleting KPI trackers and performance reportsCollate information and update business systemChase internal teams to find query resolutionsBuilding and maintaining solid relationships with depots and customersRequirements for this position:Previous experience in a customer facing roleConfident speaking over the phoneAnalytical working approachExperience and knowledge of Microsoft packagesThe Role:£12.71 per hour Temp to permanent positionIf you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke ..... full job details .....