Customer Service Administrator

Customer Service AdministratorPertemps are currently recruiting for a Customer Service Administrator to join a manufacturing business based in Alton. This will be a full-time office-based position.Responsibilities as a Customer Service Administrator:Act as first point of contact for customer enquiries via phone, email and online channelsProvide accurate product, training, pricing and delivery information Resolve customer queries, complaints and issue in a timely manner Accurately input customer orders into company systemsMonitor order status and update customers on progress or delays Assist in preparing reports, spreadsheets and customer documentation Requirements:Excellent customer service experience Strong attention to detail Excellent written and verbal communication skillsProficient in Microsoft Office Experience with CRM or ERP systems Own transport due to rural locationThe Role: Monday - Friday, 8am - 4.30pm £13 per hour (rising to £13.50 ph after 3 month probation) 20 days annual leave plus bank holidaysLocated in Alton If you are interested in this Customer Service Administrator role, please give Jemma a call at Pertemps. ..... full job details .....