Customer Service Administrator

Pertemps are currently recruiting for Full Time and Part Time Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.This position has a variety of shift patterns available.Responsibilities as a Customer Service Administrator:Answering telephone calls and emailsLogging queries on the companies CRM systemDealing with any live issues and investigating discrepanciesCompleting KPI trackers and performance reportsCollate information and update business systemChase internal teams to find query resolutionsBuilding and maintaining solid relationships with depots and customersRequirements for this position:Previous experience in a customer facing roleConfident speaking over the phoneAnalytical working approachExperience and knowledge of Microsoft packagesThe Role: 12.71 per hour Variety of shifts available (Full time and Part time)AM and PM HoursTemp to permanent positionIf you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke ..... full job details .....