Customer Service Administrator

Customer Service and Sales Administrator Are you a highly organised customer service professional with experience in sales administration and export coordination? Do you thrive in a fast-paced environment where no two days are the same? We are looking for a proactive and detail-oriented Customer Service and Sales Administrator to join a busy and growing team. This is a varied and rewarding role supporting both UK and international customers while helping deliver exceptional service standards. The Role You will play a key role in managing customer relationships, processing orders, coordinating export shipments, and supporting wider sales and operations teams. Working closely with colleagues across Sales, Supply Chain, Accounts, Marketing, and Logistics, you will help ensure a smooth customer journey from enquiry through to delivery. This role would suit someone with strong administration skills, excellent communication abilities, and previous experience within customer service, export administration, or international logistics. Key Responsibilities Customer Service and Sales Support Manage inbound customer enquiries via phone and email Process customer orders accurately and efficiently Provide day-to-day support to the sales team Issue invoices and credit notes Maintain customer pricing and account information Resolve customer queries relating to products, stock, pricing, shortages, and deliveries Coordinate with supply chain and warehouse teams regarding stock availability ..... full job details .....