Customer Service Administrator

A thriving company are currently looking for a Customer Service Administrator. The Customer Service Administrator role involves coordinating repairs and services, liaising with subcontractors/users and ensuring that works are completed in a timely manner.The ideal candidate will have previous experience within the repairs, maintenance and scheduling sector.Salary: Up to £30,000Office basedCustomer Service Administrator responsibilities:Acting as first point of contact for customers, appropriately scheduling repairs/servicesLiaising with and sourcing contractors for worksMonitoring stores activities, ensuring they are completed within agreed timescalesMaintaining and processing job sheetsMonitoring contractors'' response timesMonitoring spend, ensuring best value is achievedMonitoring and maintaining the in-house email inboxIssuing/raising purchase orders, processing invoices and providing required reportsAnswering calls and transferring to relevant departmentsSupporting the wider team with a range of administration dutiesCustomer Service Administrator required skills/competencies:Previous experience within the property sector desirable Strong attention to detailProficient in Microsoft Word, Excel and OutlookApply ..... full job details .....