https://jobs.co.uk/job/customer-service-administrator-orp-recruitment--5f2b98de-5741-408f-a73c-985e0486cfc8 RSS feed for Customer Service Administrator at ORP Recruitment. en-gb Thu, 28 May 2026 19:01:10 GMT https://jobs.co.uk/job/customer-service-administrator-orp-recruitment--5f2b98de-5741-408f-a73c-985e0486cfc8 https://jobs.co.uk/job/customer-service-administrator-orp-recruitment--5f2b98de-5741-408f-a73c-985e0486cfc8 Thu, 28 May 2026 11:51:14 GMT Location: Beckenham | Salary: 24000.00-24000.00 Annual | Type: Permanent | A thriving company has a new opening for a Customer Service Administrator to join their thriving team. The Customer Service Administrator role involves providing support to the wider team through scheduling works, managing invoices, and handling incoming calls in a timely and efficient manner.Salary £26,500 plus OTE £2kMonday to Friday on rota: 7.30am - 4.30pm 9am - 6pm every 4 weeks approximatelySaturday 8pm - 4pm on rota basis 1 in 7 approximately. Time and half paidSunday 8am - 12pm - optional, and double payCustomer Service Administrator responsibilities:Handling incoming call queries and achieving daily targetsLiaising with customers regarding ETA updates, job updates and re-scheduling of appointmentsDistributing daily work schedules via CRM to EngineersUpdating job notes, customer, and engineer commentsEstablishing excellent working relationships with engineer staff and assisting with their queriesProviding a high level of customer service and communication, ensuring all information requests are dealt with in a timely mannerHandling the in-house email inbox, responding to queries from customers and head officeCreating and sending quotationsCreating invoices and ensuring payme... Permanent