Customer Service Administrator / Order Processor

We are recruiting for a market leader within their sector who are seeking a new Customer Service Administrator to join their core team! For this role, we are looking for candidates who have previous office admin, customer service, and support based experience. Location: Outskirts of Leighton Buzzard. Please note: there is no public transport to the office, so personal or alternative transport will be required. Driver, with a car is preferred. Working Hours: 09:00am - 17:00pm, Monday to Friday, with a 30-minute unpaid lunch break. Contract Type: Permanent.Start Date: ASAP. Overview:As a Customer Service Administrator you will be at the heart of our operations, ensuring our customers receive the highest standard of service. You will manage orders, coordinate with internal teams, and support efficient warehouse operations, all while maintaining professional and positive communication with our customers. Your work will directly impact customer satisfaction and the smooth running of our business.Key Duties:Act as the main point of contact for customers, handling phone calls promptly and professionally.Receive and respond to a wide range of customer emails, addressing product queries, order inquiries, and other customer needs.Liaise with and provide support to Area Sales Managers, ensuring smooth communication and order processing.Process customer orders received via email or phone using internal software. Verify order details such as customer terms, pricing, packaging ..... full job details .....