Customer Service Administrator

Job Title: Customer Service AdministratorLocation: Exeter Salary: £12.71 per hourHours: Monday - Friday, Full TimeType: Temporary to Permanent OpportunityBenefits: Training and development opportunities, supportive team environment, career progression potential, and the opportunity to join a growing organisation with a strong people-focused culture.The Company:We are recruiting on behalf of a successful and growing organisation based in Exeter that is committed to delivering exceptional customer service and building strong relationships with its customers.This is a fantastic temporary to permanent opportunity for someone looking to secure a long-term role within a friendly and supportive team. You will play a key part in supporting customers, managing administration, and ensuring a smooth and efficient service.The Role: Provide administrative support across customer service and operational teams to ensure smooth day-to-day service delivery Monitor and manage incoming customer enquiries, emails, and system notifications, ensuring requests are allocated and actioned efficiently Maintain accurate customer records and regularly update internal systems and databases Support booking administration, including confirmations, amendments, and customer documentation Liaise with customers and internal teams to resolve queries and provide timely updates Ensure all customer interactions are handled professionally and with a high level of attention to detailSkills, Experience and Knowledge ..... full job details .....