Customer Service Administrator

Role: Customer Service AdministratorLocation: Warrington (full time in the office)Salary: Upto £28,000Are you ready to take your customer service and administration skills to the next level? Do you thrive in a busy environment where every day brings new challenges? If you answered yes, we want to hear from you! Why Join Us? Our client prides themselves on their commitment to excellence and teamwork. As a Customer Service Administrator, you will be at the heart of their operations, ensuring that customers have the best experience possible. What You''ll Do:Handling customer enquiries with enthusiasm and professionalismDealing with customers both over the phone and via emailManaging order processing and ensuring accuracyScheduling planned and reactive service visitsCoordinating with various departments to resolve customer issuesMaintaining customer records and updating databasesAssisting in the development of customer service policies and proceduresSupporting the team with administrative tasks as neededWho You Are:You will be able to demonstrate previous administration and customer service experienceExcellent communication skills, both verbal and writtenStrong organisational abilities and attention to detailProficiency in Microsoft Office Suite and experience with CRM systemsThe ability to work independently and as part of a teamWhat They Offer:A competitive salary and benefits packageA friendly and supportive work environmentOpportunities for personal and professional ..... full job details .....