Customer Service Administrator

Morgan McKinley is working with a lovely company based on the outskirts of Horsham in the Slinfold, West Sussex area who is looking for an experienced Service Support Administrator to provide excellent customer service, handling client queries, booking engineers, quotations, checking of customer orders, updating the systems etc.Salary: 30K + annual bonusLocation: Office based - Slinfold. Own transport required due to rural location. Parking availableHours: 8am-5pm Mon-FriCustomer Service - Sales Support Administrator duties:Act as the first point of contact for all incoming customer enquiriesProcess customer quotations and sales ordersScheduling the engineersLiaise with engineers daily to provide job sheets, site details, instructions, and customer requirementsWork closely with the sales and accounts teamsMaintain strong customer relationships and high levels of serviceSkills and experience:Proven experience working in a similar Sales Admin support, Service Coordination, or customer sales support role ideally within the manufacturing, construction, or engineering sectorHighly organised and attention to detailGood IT ..... full job details .....