Customer Service Administrator

Morgan McKinley is looking for an experienced Customer Service Administrator who has ideally working in the Construction or Engineering sector. We have a Service Support role working for a great company based on the outskirts of Horsham, West Sussex. The Customer Service Administrator to be part of the Service and Hire desk team, dealing with customer enquiries, quotations and order management.Salary: 28-32KLocation: Office based Mon-Fri, outskirts of Horsham Own transport required due to rural location. Parking availableHours: 8am-5pm Mon-FriCustomer Service Administrator duties:Update customers regarding job progress and engineer attendanceSchedule engineersUpdate the CRM databaseMonitor and respond to customer emails regarding quotations and bookingsSupport with compliance and warranty administrationMaintain well-organised digital and physical records, including service reports, test certificates, photos, andcustomer notesLiaise with engineers daily to provide job sheets, site details, instructions etc.Skills and experience:Proven experience working in a similar type role such as; Service Administrator, Quotation/Order Coordinator, or Customer sales support roleHighly organised and attention to detailGood IT ..... full job details .....