https://jobs.co.uk/job/customer-service-administrator-michael-page--118ede6a-c244-4991-a286-01caa9d7fb73 RSS feed for Customer Service Administrator at Michael Page. en-gb Thu, 30 Jul 2026 19:46:28 GMT https://jobs.co.uk/job/customer-service-administrator-michael-page--118ede6a-c244-4991-a286-01caa9d7fb73 https://jobs.co.uk/job/customer-service-administrator-michael-page--118ede6a-c244-4991-a286-01caa9d7fb73 Thu, 30 Jul 2026 11:52:02 GMT Location: Manchester | Salary: 26500.00-26500.00 Annual | Type: Permanent | As a Customer Service Administrator in the retail/e-commerce industry, you''ll be handling day-to-day customer interactions and ensuring all queries are resolved efficiently. Your role will help keep the customer service department running smoothly and maintain high levels of customer satisfaction.Client DetailsThis role is with a company in the retail industry based in Pin Mill House Wardley Industrial Estate.DescriptionRespond to customer enquiries via phone, email and other communication channels.Process orders, returns and exchanges in a timely manner.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to resolve customer issues.Provide product and service information to customers as needed.Identify and escalate any complex issues to the appropriate team members.Ensure all communication aligns with company policies and standards.Support the customer service team with administrative tasks as required.ProfileA successful Customer Service Administrator should have:Experience in a similar customer service role within the retail industry.Strong communication and problem-solving skills.Proficiency in using customer relationship manag... Permanent