Customer Service Administrator

Customer Service AdministratorBar Hill, Cambridge£28,000 + 25 Days Holiday + Bank Holidays + Private Healthcare and Dental + Joining Bonus (£1,500 after 6 months) + Life Assurance (4x) + Company Pension (2% Employee, 5% Employer) + Income Protection + Enhanced Family Leave + Profit Sharing BonusMonday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30 FridayCustomer Service Administrator required for a reputable manufacturing company. This is a great opportunity for someone looking for a varied role within a friendly company of approximately 100 employees offering long term job security.The successful candidate will need experience working in a customer focused role within a technical industry. You will also need experience working with Excel.Joining a growing team, the Customer Service Administrator will be responsible for managing the end-to-end order process from quotation, placing orders and liaising with internal production and engineering teams.The Customer Service Administrator Role: Working with SAP and Excel Respond to customer queries and providing updates Order processing, including updates POs, processing reworks, repairs etc. Liaising with production teams to complete customer orders in time Raising credit/debit notes Updating price lists, quotes, customer details etc. on systems Liaising with customers on BOMs and drawingsThe Customer Service Administrator Candidate: Experience in a customer support / sales / admin role Experience working in a technical industry ..... full job details .....