Customer Service Administrator - Inverness

Our team is the best in the industry - is it time for you to join us?The Role:Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts. As the first point of contact at our depots, the Customer Service Administrator plays a pivotal role in driving our business'' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day for the Customer Service Administrator will include:Processing all hire desk administration including customer and supplier queriesManaging a variety of small and national account orders in a fast-paced environmentEnsuring sufficient stock levels to meet customer demand and maximise sales opportunitiesInteracting with sales and workshop teams to deliver bespoke lifting solutions to our customersResolving customer complaints and supplier issues efficientlySuccessful applicants should demonstrate the following:Previous experience working within a fast paced customer service or administration role however full training will be providedExcellent customer service skillsEffective communicator with strong organisational skills and attention to detailProficient IT skills with working knowledge of MS Office including ..... full job details .....