Customer Service Administrator

Temporary ongoing (October time)Opportunity to be moved within the company to a perm role if suitable8:30am - 5pm Monday - Friday£13.30 per hourWhat''s in it for you?Opportunity to work in a varied and customer-focused roleBe part of a supportive team environmentContribute to service improvements and positive customer outcomesOngoing opportunities to develop skills and broaden knowledge across multiple service areasMust have''sA minimum of 5 qualifications equivalent to NVQ Level 2 or GCSE Grade C/4 or above, including Maths and EnglishExperience working within a customer service environmentExperience working in a fast-paced, high-volume customer-focused settingStrong verbal and written communication skillsExcellent customer service and active listening skillsGood IT and keyboard skills, with the ability to use multiple systems simultaneouslyStrong attention to detail and accurate record-keeping skillsAbility to manage time effectively, prioritise workloads and multitaskAdaptable, flexible and comfortable working in a changing environmentAbility to handle confidential information with discretionStrong relationship-building skills and ability to work collaboratively with colleaguesCommitment to delivering excellent customer outcomes and contributing positively to the wider organisationNice to have''sExperience using CRM systemsSo, what will you be doing?Acting as the first point of contact for customer enquiries across multiple servicesResponding to enquiries through a range ..... full job details .....