Customer Service Administrator - Hybrid

Customer Service Administrator

• Location: Speke, (L24), Liverpool / Hybrid after probation
• Salary: -27,256
• Contract: Full time, Permanent
• Hours: Monday to Friday, 8am-4pm & 10am-6pm

My client is looking to recruit a Customer Service Administrator to work out of their main office in South Liverpool. The job will initially be office based but will then offer the opportunity to work from home on a hybrid basis after 3 months.

The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising with Sales Managers and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information.

The salary for this role is -27,256 per annum.

Job Description:

• To accurately record sales orders received by telephone and e-mail for order processing.
• To deal with enquiries from customers by providing details on products, samples and prices.
• Provide sales support for the team, incorporating all administrative elements and contact.
• Update spreadsheets as and when required.

Person Specification:

• Previous experience in Client Support, Customer Service, Administration, Retail, Hospitality etc.
• Organised and professional

Benefits of the role:

• Competitive Salary
• Monday to Friday (no weekends)
• Free onsite parking
• Learning & development opportunities

Apply for this role now or email your cv directly to (url removed)

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