Customer Service Administrator

A growing UK-based technical distribution business is seeking a Customer Service Administrator/ Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication, and teamwork are highly valued!Location: Burscough and easily commutable from surrounding areas including Ormskirk, Southport, Wigan, Skelmersdale, Parbold.Working hours are Monday to Friday, 8:30am 5:00pm, with a 1-hour lunch break and the starting salary is £25,700 per annum, alongside a comprehensive benefits package designed to support work life balance and wellbeing. This includes up to 33 days holiday (including Bank Holidays, subject to service), an Employee Rewards scheme offering flexible quirky perks such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access to an Employee Assistance Programme, Retail Discount Scheme, Auto-Enrolment Pension Scheme, and Life Assurance. You ll also be joining a friendly, supportive team where you ll be made to feel welcome from day one.What will you be doing?Act as the first point of contact for telephone and email enquiries, providing a professional and efficient serviceProcess customer orders accurately, ensuring all information is recorded correctly on internal systemsIdentify required parts based on engineer/customer information and source ..... full job details .....