Customer Service Administrator

Your new company My client, a leading manufacturing business based near Deeside, is seeking a professional Customer Service Administrator to join their team on a permanent basis. They are a multinational company with production in the UK, South Africa and China and supplying to Europe, Asia, Australasia, Africa and the Middle East. Join a company that is recognised for their high-quality service and quality products and who are repeatedly recognised for the care they take over the service they provide.Your new role The position is offered full-time Monday to Friday with working hours from 09.00am until 17.00pm. PLEASE NOTE - you need to drive to get to the office location and the role is based fully on-site. Some of your duties will include but not limited to Taking telephone ordersGiving sales advice on company productsChecking all orders that have been received by suppliers and processing Proof of Delivery notes when required.Keeping spreadsheets up to dateKeeping internal spreadsheets up to date (failed deliveries etc)Checking emails of absent team membersQuoting customers Answering the telephone, transferring calls and taking messages Purchase order processingDealing with failed delivery queries, arranging re-delivery and raising aborted delivery chargesUpdating customer orders Checking Sage Pay daily for any fraud messagesSending out product brochures when requestedSending out sales order confirmations dailyAd-hoc projects, when requiredWhat you''ll need to succeed ..... full job details .....