https://jobs.co.uk/job/customer-service-administrator-hays--56861bc4-4890-4d9e-97de-cdd9241fe236 RSS feed for Customer Service Administrator at HAYS. en-gb Thu, 21 May 2026 16:07:29 GMT https://jobs.co.uk/job/customer-service-administrator-hays--56861bc4-4890-4d9e-97de-cdd9241fe236 https://jobs.co.uk/job/customer-service-administrator-hays--56861bc4-4890-4d9e-97de-cdd9241fe236 Thu, 21 May 2026 11:52:56 GMT Location: Birchwood | Salary: 26000.00-26000.00 Annual | Type: Temporary | Temporary Customer Service Administrator Birchwood 3 months with potential for extension Start Date: 13th AprilHours: 8:30am - 5:00pm, Monday to FridayLocation: Fully office-based (Birchwood)Pay: £26,000-£28,000 (paid hourly and dependent on experience)About the RoleI''m looking for a proactive and organised Customer Service Administrator to join my client''s busy Customer Services team for a 3-month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers.This role is fast-paced and heavily inbox-focused to begin with, managing a busy shared inbox and handling a variety of general enquiries. You''ll also support with processing orders and resolving customer queries, ensuring customers are kept fully informed at every stage.Key ResponsibilitiesAct as a main point of contact for customer enquiries via email (occasional phone work, this is not a call centre role).Process customer orders and requests quickly and accurately.Manage and monitor a busy shared inbox, prioritising messages effectively.Handle customer queries regarding stock availability, product information, delivery updates and changes.Liaise w... Temporary