Customer Service Administrator

We are seeking a highly organised Customer Service Administrator to join a fantastic organisation on a full time, permanent basis.

Benefits:

• 25 days holiday + bank holidays
• Private healthcare
• Salary sacrifice pension
• Electric car scheme
• Employees assistance programme

As the Customer Service Administrator, you will be responsible for:

• Provide administrative support to customers and internal team members
• Coordinate and managed shared inboxes calls and service requests
• Prepare and format documents, reports and correspondence
• Liaise with engineers to schedule works
• Act as a point of contact for customers

The successful Customer Service Administrator will have the following related skills / experience:

• Previous experience in an administrative or customer service role
• Experience working in a fast-paced environment
• Ability to produce documentation and reports