Customer Service Administrator, Fixed term contract

Customer Service Administrator, Fixed term contract Location: St Asaph, North Wales Salary: £25,000 per annum Hours: 9:00 - 17:00 Monday - Friday Type: Fixed term contract (maternity cover for 9 months, potentially with extension) Additional: 25+ BH holidays, pension (matched 4%, salary sacrifice option), medicash health plan, life assurance scheme, additional holiday purchase scheme. Our client, a leading- advanced manufacturing company is looking to recruit and experienced Customer Service Administrator (team of six); this is an onsite role and listed as 9 months fixed term contract initially, with the possibility to be extended. The Role: • Answer and manage incoming telephone calls in a professional and helpful manner.• Monitor and respond to emails promptly.• Maintain accurate and well-organised sales documentation and records.• Handle customer enquiries and provide appropriate information or assistance where required.• Build and maintain positive, professional relationships with customers.• Compile and collate management information and reports as required.• Process sales orders, purchase orders and quotations accurately and efficiently.• Provide general administrative and operational support to the wider team as needed.• Carry out additional duties and tasks to support the smooth running of the department and wider business.• Work collaboratively with colleagues and follow reasonable instructions from your line manager. The Person: • Professional and confident ..... full job details .....