https://jobs.co.uk/job/customer-service-administrator-equals-one--1df8da0d-15a4-47a8-bd01-6a5dcaeaf140 RSS feed for Customer Service Administrator at Equals One. en-gb Thu, 16 Jul 2026 16:16:45 GMT https://jobs.co.uk/job/customer-service-administrator-equals-one--1df8da0d-15a4-47a8-bd01-6a5dcaeaf140 https://jobs.co.uk/job/customer-service-administrator-equals-one--1df8da0d-15a4-47a8-bd01-6a5dcaeaf140 Thu, 16 Jul 2026 11:52:24 GMT Location: Birmingham | Salary: 26562.00-26562.00 Annual | Type: Permanent | Customer Service Administrator Erdington, Birmingham Service Centre b24 8HZSalary: £26,562pa40 hrs pw Monday-FridayJob purpose:To assist customer service team leader with call taking activity and data entry, serving the community in partnership with the NHS Wheelchair Service. This role will report to the Customer Service Team Leader.Key Responsibilities:Answering the telephone in a busy call centre environment whilst obtaining and verifying information from the client and inputting onto computer systemInputting and retrieving data from the in-house bespoke database.Scheduling Technicians daily run.Enhance organisation''s reputation by accepting ownership for accomplishing new and difficult requests.Problem solving by clarifying issues, researching and exploring answers and alternative solutions.Escalating unresolved problemsAdhering to Equal Opportunities and Dignity at Work as per the company policyAny other duties relating to the role as requested by your line manager or the Company.Skills and Qualifications:Basic I.T. skillsGood communication skillsAccuracy at record keepingTraining will be given.Additional skills/ experience Strong personable nature, team player, multi-tasking... Permanent